Register and get 15% off on your first order CODE: 15PROMO

Delivery policy

Shipment processing time:

All Spain orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
Spanish National Post 3-5 business days Free


Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses:

NOVALUXSTYLE.EU only ships to addresses within the E.U. and P.O. boxes.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes:

NOVALUXSTYLE.EU is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

NOVALUXSTYLE.EU is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy

We currently do not ship outside the E.U.

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order.

The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments.

If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.

 

Choose the right ring size

METHOD 1

MEASURE A RING YOU CURRENTLY OWN

Place your ring over the closest matching sized circle, make sure the inside of the ring fits around the outside of the circle. If you are between sizes, order up.

 

 

METHOD 2

MEASURE YOUR FINGER WITH A RULER

*If you are between sizes, order a larger size.

Ring finger measuring tips:

Make sure your finger is at a normal body temperature -- fingers can shrink or expand when cold or hot. If your knuckle is much larger than your finger’s base, take two separate measurements and choose a size in between. You want a ring to fit over your knuckle, but not be too loose or it will shift around.

 

 

 INTERNATIONAL RING SIZE CONVERTER

 

 

All registered users benefit of 15% discount on first order, sales updates and much more.